{"id":16680,"date":"2021-07-06T15:02:31","date_gmt":"2021-07-06T15:02:31","guid":{"rendered":"https:\/\/ewnews.co.uk\/?p=16680"},"modified":"2021-07-06T15:02:31","modified_gmt":"2021-07-06T15:02:31","slug":"double-win-for-aico-at-the-electrical-wholesaler-awards","status":"publish","type":"post","link":"https:\/\/ewnews.co.uk\/index.php\/double-win-for-aico-at-the-electrical-wholesaler-awards\/","title":{"rendered":"Double win for Aico at the Electrical Wholesaler Awards"},"content":{"rendered":"

\"\"<\/a>Aico is delighted to announce it is the proud winners of \u2018Best Training Provider\u2019 and \u2018Best Customer Service\u2019 (Brand) at the 2021 Electrical Wholesaler Awards, voted for by industry professionals. The EW Awards champion innovative brands, outstanding wholesalers, suppliers, and exceptional professionals within the electrical industry.<\/strong><\/p>\n

The European market leader in home life safety achieved the accolade \u2018Best Training Provider\u2019 for the third time for their training scheme Expert Installer, previously winning the award in 2018 and 2020. To date, Aico\u2019s Expert installer training scheme has trained over 30,000 industry professionals in domestic Fire Alarm specification and installation and is Fire Industry Association CPD certified enabling installers to earn CPD time for free.<\/p>\n

2020 saw the Expert Installer training go digital \u2013 with the unprecedented times caused by the pandemic, Aico revamped their training scheme to be delivered online as a free, easily accessible webinar. Following the success of the Expert Installer training scheme, Aico have released a dedicated online community for their installers \u2018Aico Installer Community Online\u2019 which encourages further learning through a points-based rewards system.<\/p>\n

Andy Speake, Aico\u2019s national technical manager, who is responsible for much of the content displayed in the training commented: \u201cWe always strive to be the market leader in everything we do, and education is no exception. We have always been particularly proud of our Expert Installer training having recently had it accredited by the Fire Industry Association, it is a real honour to win this prestigious award yet again.\u201d<\/p>\n

The second award for the \u2018Best Customer Service\u2019 award is presented to a brand that has demonstrated outstanding customer service and commitment to going the extra mile. Aico\u2019s ethos is to deliver education, quality, service, and innovation in everything that they do, and this is evident in their commitment to providing exceptional customer service, from their dedicated regional specification managers consulting on bespoke alarm specifications, to devoted in-house teams for after-sales support.<\/p>\n

Aico\u2019s internal sales manager Kelly Hodgetts added: \u201cWe are extremely proud of the service we provide for our customers and are often commended on having real people answering the telephones in times where automated services are the norm. We spend a lot of time training and supporting our customer service teams to ensure they are offering correct and up to date advice and were delighted to have won the customer service award, as voted for by those we serve.\u201d<\/p>\n

It was nearly a triple award win for Aico as they also received special recognition in the \u2018Best New Product\u2019 category with their innovative Ei1000G SmartLINK Gateway<\/p>\n","protected":false},"excerpt":{"rendered":"

Aico is delighted to announce it is the proud winners of \u2018Best Training Provider\u2019 and \u2018Best Customer Service\u2019 (Brand) at the 2021 Electrical Wholesaler Awards, voted for by industry professionals. The EW Awards champion innovative brands, outstanding wholesalers, suppliers, and exceptional professionals within the electrical industry. The European market leader in home life safety achieved […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[2568],"tags":[],"class_list":["post-16680","post","type-post","status-publish","format-standard","hentry","category-announcement","et-doesnt-have-format-content","et_post_format-et-post-format-standard"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/16680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=16680"}],"version-history":[{"count":3,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/16680\/revisions"}],"predecessor-version":[{"id":16684,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/16680\/revisions\/16684"}],"wp:attachment":[{"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=16680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=16680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ewnews.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=16680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}