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We\u2019ll soon be emerging from lock down, but are still faced with the prospect of long-term social distancing. So what\u2019s the most valuable way a software company can support its wholesaler customers at the moment?<\/p>\nWe\u2019ll soon be emerging from lock down, but are still faced with the prospect of long-term social distancing. So what\u2019s the most valuable way a software company can support its wholesaler customers at the moment?<\/p>\n
One of the priorities for the team at Kerridge Commercial Systems (KCS) has been to bring forward the development of certain products, deployable in days, which enable wholesalers with no existing e-commerce capabilities to start competing very quickly with those already trading online. UK managing director at KCS, James Mitchell (pictured), explained: \u201cThe internet has been the go-to place for everyone in this crisis \u2013 whether it\u2019s for communicating with family or for doing business. Companies already set up with a good web presence – and good processes behind it are the ones that are surviving.<\/p>\n
\u201cOur response has therefore been to develop several key products enabling the very quick deployment of integrated and non-integrated ecommerce sites; a connector designed to manage transactions from sales platforms such as Amazon more cheaply and easily; and a sales rep portal that will allow sales reps working from home to take orders remotely on our K8 ERP solution.\u201d<\/p>\n
K8 WebTrade is a Cloud-based integrated website, designed for very quick and easy deployment by companies already using the K8 ERP solution. It gives their trade customers access to an extensive product catalogue and shows personalised pricing and stock availability. Customers can log on securely and place orders that are immediately imported into K8 ready to be processed. They can also browse their account and, most importantly for the wholesaler, make payment online.<\/p>\n
K8 WebShop is a stand-alone website for smaller operations – who may or may not already use a KCS ERP solution, but are looking for a quick and easy way to sell online. With the facility to include product availability, K8 WebShop can be deployed very quickly.<\/p>\n
K8 Amazon Connector, meanwhile, another product integrated with K8, has been designed for companies wishing to make their products available for sale on Amazon as an additional route to market – either for direct or local ful\ufb01lment \u2013 another very quick to deploy solution that automatically imports orders into K8. As many sales teams are currently working from home, KCS has also brought forward the development of its K8 SalesRep Portal, a solution designed to enable them to take orders remotely on K8 – as they are in conversation with their customers.<\/p>\n