Carl Kammerling International has improved its web-based product training tool, Productwise, to help counter staff increase their knowledge of its products and sell them more effectively. This free, easy to use resource, available at www.productwise.co.uk, offers a one-stop shop of information. Users can dip in and out for specific queries or dedicate time to learning in detail about the C.K tools, C.K Magma, Kasp and Avit ranges under the Carl Kammerling umbrella.
Productwise features a range of modules from handsaws and padlocks to screwdrivers and tool storage, all offering in-depth details of the ranges, including the history and development, product features and benefits and details about the products within each range. At the end of each module users can undertake a short assessment to help consolidate what they have learnt.
Recent improvements include modules focusing on Carl Kammerling’s latest products, including the technologically advanced C.K MightyRods PRO, the C.K dextroVDE Slimline Screwdrivers and the C.K Magma Test Equipment Case.
Productwise now also features handy ‘how-to’ videos to guide users through the key features, benefits and application of a series of popular products.
Created to support customers with simple and effective training, Productwise will help to increase product knowledge and improve confidence amongst staff to ultimately encourage additional sales.
