Luceco Group has launched an online ordering portal for wholesalers and independent retailers.
The launch marks the latest step towards an ever more seamless and straightforward customer experience. Simply called the ePortal, it provides easy self-service ordering across the full Luceco product portfolio, enabling customers to review all brands through one site, check stock availability and purchase quickly.
Created for wholesalers/independent resellers, the new, all-in-one ordering site allows account customers to check stock availability of any Luceco, BG, Masterplug or D-Line product, see their unique dedicated pricing and place orders at any time of day or night.
ePortal was designed with the customer at the forefront: the aim being to give customers an alternative to phoning in orders and a broader range of information at their fingertips to support any ordering or tenders, where up-to-date, accessible information is critical.
“Ability to view the full range of lighting, wiring accessories, portable power and cable accessories within one site is hugely beneficial to customers and having all the relevant information to hand makes life much less stressful; from product availability and dedicated price file to detailed product specifications and Product News ATC launches new Tiger ECO Pure hand dryer Leading on from the popularity of the Tiger ECO hand dryer, ATC’s technical team have been at work innovating a new addition to its high-speed hand dryer range. Luceco launches ePortal for wholesalers Luceco Group has launched an online ordering portal for wholesalers and independent retailers. downloadable datasheets,” said Lyndsey Martin, head of operations.
ePortal has included some additional timesaving features, which are already being utilised by many customers who buy similar products regularly, such as the ability to repeat previous orders, or to bulk upload a parts list which can create a basket of products. Lyndsey continued, “The quick ordering functions are straightforward to use and save precious time for customers. For anyone who may be slightly nervous about this, there are several quick checks in place before any orders are submitted, so it is difficult to go wrong.”
ePortals management tools mean Luceco customers can see account history and track deliveries, invoices or POD’s. Furthermore, access can be personalised to different users within a business, so elements such as pricing or credit limits can be visible to some users and not others.
